This position is responsible for assisting the Community Manager in the financial administration of the community and, in some cases, oversight of the leasing staff on a day-to-day basis.

Essential Functions and Responsibilities:

• Assist the Community Manager with oversight of the leasing team and training

• Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary

• Post rental collections, make bank deposits and oversee the administration of accounting functions for the community

• Meet regularly with Community Manager and Regional Manager to discuss community performance

• Conduct a monthly market survey and recommend pricing changes

• Maintain and update resident lease files and computer records for the community, including generation of reports

• Process notices to vacate & manage delinquency/file evictions as necessary and all necessary associated collections activities

• May field resident concerns and coordinate resolution with Community Manager or other member of the leadership team

• Perform administrative duties as assigned by the Community Manager

Additional Functions and Responsibilities:

• Additional duties as assigned

Knowledge, Skills and Abilities:

• Strong working knowledge of MS Office Suite to include MS Excel required

• Onesite knowledge preferred

• Must demonstrate support of Bell Core Values

• Must demonstrate support of BAL strategic drivers

• Must demonstrate ability to provide exceptional customer service

• Must demonstrate ability to successfully work on a team

• Must be able to clearly communicate both orally and in writing

• Must be able to understand directives both orally and in writing

• Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible

• Must present a professional image

• Must be resourceful and well organized

Education and Background:

• BA/BS in business, sales or related field, relevant experience or a combination

• Strong collections experience and Accounting/Bookkeeping skills required

• Onesite/Rent Roll experience preferred

• 1+ years property management industry experience preferred

• Previous supervisory experience preferred

• Previous leasing experience preferred

Leasing Consultants have primary marketing responsibilities as they pertain to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases.

Essential Functions and Responsibilities:

• Provide excellent service to all residents, prospects and visitors to the communities

• Effectively lease apartments and sell properties products and services in accordance with budget guidelines

• Follow Fair Housing Standards in all matters when working with prospects and residents

• Follow up on leasing traffic entries and monitor traffic trends

• Maintain thorough product knowledge of property and that of major competition

• Conduct outside marketing activities in order to position Solid-Properties communities as communities of choice Coordinate the application review for each lease including credit and income verifications

• Complete lease packets and files for each resident to include the lease, all addendums and other proper documentation as indicated on checklist

• Ensure the condition of leased apartments prior to move-in, including a final inspection and walk through with resident

• Follow up with residents throughout their lease terms and coordinate the renewal process for each lease

• Provide excellent customer service to residents, ensuring their needs are met

Additional Functions and Responsibilities:

• Additional duties as assigned

Knowledge, Skills and Abilities:

• Must have excellent written and verbal communication skills

• Must have strong marketing, creativity skills

• Must have strong working knowledge of MS Office Suite, and ability to use computer

• Knowledge of Yardi Voyager, or other similar programs preferred

• Must demonstrate support of Solid- Properties Core Values

• Must demonstrate support of BAL strategic drivers

• Must demonstrate ability to provide exceptional customer service

• Must demonstrate ability to successfully work on a team

• Must be able to clearly communicate both orally and in writing

• Must be able to understand directives both orally and in writing

• Must have superior interpersonal skills; ability to get along with diverse personalities; tactful; mature, flexible in any situation, able to shift priorities

• Must be able to perform basic to intermediate mathematical functions

• Must present a professional image

• Must be resourceful and well organized

Education and Background:

• BA/BS in business, sales or related field, relevant experience or a combination

• 1+ years multi-family leasing experience or 1+ years B2B selling experience desired